PRIVACY POLICY

Last Updated: December 2, 2025 

 This Privacy Policy outlines how Cupid’s Cart (“we”, “us”, “our”) collects, uses, protects, and manages your personal information when you visit or make a purchase from https://cupidscart.in (“Website”).

We are committed to maintaining the highest standards of privacy and data security for all our customers.


1. Information We Collect

We may collect the following types of information to process orders, improve services, and ensure a seamless shopping experience:

a) Personal Identification Details

✔ Full Name

✔ Email Address

✔ Phone Number

✔ Billing & Shipping Address

b) Order & Transaction Details

✔ Products purchased

✔ Payment method (processed securely by our payment partners)

✔ Transaction time and date.

Note: We do not store card numbers, CVV, UPI PINs, or banking passwords.

c) Device & Technical Data

✔ IP address

✔ Browser type, version, and device details

✔ Cookies and usage data

This helps us analyse website performance, prevent fraud, and enhance user experience.


2. How We Use Your Information

Your information is used strictly for legitimate business purposes, including:

✔ Processing and fulfilling your orders

✔ Providing order updates & communication

✔ Handling customer support queries

✔ Enhancing site performance and personalization

✔ Sending promotional offers (only if you opt-in)

✔ Improving overall customer experience

✔ Ensuring safety, fraud prevention, and compliance


3. Data Protection & Security

We employ industry-standard security measures to safeguard your data.
Your payment information is encrypted and processed via trusted payment gateways such as Razorpay, Cashfree, etc.

We never store sensitive financial information on our servers.


4. Sharing of Information

We do not sell, trade, or rent your personal information.
Your data is shared only with service partners essential to our operations, including:

✔ Courier & logistics partners (for delivering your order)

✔ Payment gateway providers (for processing payments)

✔ Technical & hosting partners (for website operations)

All partners are bound by strict confidentiality agreements.


5. Cookies & Tracking Technologies

Our Website uses cookies to:

✔ Improve site functionality

✔ Understand user preferences

✔ Enhance shopping experience

✔ Provide relevant recommendations

You may disable cookies through your browser settings, but certain site features may not function properly.


6. Data Retention

We retain your personal information only for as long as necessary to:

✔ Fulfill your order

✔ Meet legal obligations

✔ Resolve disputes

✔ Enforce our agreements

After this period, data is securely deleted.


7. Your Rights

Depending on your jurisdiction, you may request to:

✔ Access the personal data we hold about you

✔ Update or correct your details

✔ Request deletion of your data

✔ Opt-out of marketing communications

To exercise these rights, contact us at support@cupidscart.in


8. Children’s Privacy

Cupid’s Cart does not knowingly collect personal information from individuals under 13.
All purchases must be made by adults or with parental/guardian supervision.


9. Policy Updates

We may update this Privacy Policy occasionally to reflect operational, legal, or regulatory changes.
All updates will be published on this page with the revised date.


❤️ 10. Contact Information

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

📩 Email: cupidscart25@gmail.com
📱 Instagram: @cupidscart.in

We appreciate your trust — your privacy and safety are always our priority.