TERMS & CONDITIONS
Last Updated: December 2, 2025
Welcome to Cupid’s Cart. By accessing or using our website https://cupidscart.in (“Website”), you agree to be bound by the following Terms & Conditions (“Terms”).
Please read them carefully.
If you do not agree with these Terms, kindly refrain from using our services.
⭐ 1. General Information
Cupid’s Cart is an online romantic gifting store offering curated gifts, hampers, and products for couples.
These Terms govern all purchases, usage, and interactions with our Website.
We reserve the right to update these Terms at any time without prior notice.
⭐ 2. Eligibility
By using this Website, you confirm that:
✔ You are at least 18 years old, or
✔ Purchasing under the supervision of a parent/guardian
✔ You are legally capable of entering a binding contract
⭐ 3. Product Information
We strive for accuracy in all product details. However:
✔ Product colors may vary slightly due to screen differences
✔ Packaging style may differ based on availability
✔ Sizes and dimensions are approximate
✔ Hampers may have minor variations depending on stock
All images displayed are for representation purposes.
⭐ 4. Pricing & Payments
✔ Prices are listed in INR (₹)
✔ Taxes and shipping charges are shown at checkout
✔ Prices may change without prior notice
✔ Payment methods include UPI, Cards, Wallets, Netbanking & COD (selected areas)
We use secure payment gateways.
We do not store any payment information such as card numbers or UPI PINs.
⭐ 5. Order Confirmation
An order is considered confirmed only when:
✔ Payment is successfully completed, or
✔ COD order passes verification
We may cancel an order if:
✔ Shipping address is invalid
✔ Payment is not received
✔ Product is out of stock
✔ Fraud is suspected
You will be notified in such cases.
⭐ 6. Shipping & Delivery
Delivery timelines vary based on your location.
Standard dispatch time: 24–48 hours.
Full details can be found in our Shipping Policy.
Delay may happen due to courier issues, weather, or regional restrictions.
⭐ 7. Returns, Replacements & Refunds
Due to the nature of curated gifts and hampers:
✔ Refunds are not provided
✔ Replacements are given only for valid issues such as
✔ damaged product
✔ wrong item
✔ missing essential item
✔A mandatory unboxing video is required
Full details are available in our Refund Policy.
⭐ 8. Cancellation Policy
Orders can be cancelled only before shipment.
Once dispatched, cancellation is not possible.
COD orders may be cancelled automatically if:
✔ No response is received during verification
✔ Incorrect contact details were provided
⭐ 9. Intellectual Property
All content on the Website including:
✔ Logos
✔ Images
✔ Text
✔ Product descriptions
✔ Branding
is the intellectual property of Cupid’s Cart and may not be copied, reused, or reproduced without written permission.
⭐ 10. Prohibited Activities
You agree not to:
✔ Use the website for fraudulent or illegal purposes
✔ Attempt to hack, disrupt, or misuse the website or systems
✔ Copy product images or descriptions for duplication
✔ Engage in abusive behavior towards support staff
Violation may result in account suspension or legal action.
⭐ 11. Limitation of Liability
Cupid’s Cart is not responsible for:
✔ Delays caused by courier partners
✔ Damages resulting from misuse of products
✔ Losses due to incorrect address provided by the customer
✔ External factors outside our control
Our total liability is limited to the value of the product purchased.
⭐ 12. Third-Party Services
We may use third-party services such as:
✔ Payment gateways
✔ Shipping partners
✔ Marketing tools
By using our Website, you agree to their respective terms and policies.
⭐ 13. Governing Law
These Terms are governed by and interpreted according to the laws of India.
Any disputes shall be subject to the jurisdiction of courts located in Chennai , Tamil nadu .
❤️ 14. Contact Information
For questions regarding these Terms:
📩 Email: cupidscart225@gmail.com
📱 Instagram: @cupidscart.in
We’re here to support you and ensure you enjoy a safe and delightful shopping experience.