At Cupid’s Cart, we know gifting is emotional and time-sensitive.
We ensure fast, reliable, and safe delivery across India so your surprises reach on time.

⭐ 1. Processing Time

✔ Orders are processed within 24–48 hours

✔ Orders placed after 5 PM are processed the next working day

✔ Processing includes quality check, premium packaging, and courier handover

During peak seasons (Valentine’s Week, Christmas, Festivals), processing may extend by 1–2 days.

⭐ 2. Delivery Time

Average delivery timelines across India:

✔ Metro Cities: 2–4 working days

✔ Tier 2 & 3 Cities: 3–6 working days

✔ Remote Locations: 5–8 working days

Delays may occur due to weather, courier load, or state-level restrictions.

⭐ 3. Shipping Charges

✔ Standard Shipping: ₹49–₹99 (varies by product & location)

✔ Free Shipping: Available on selected offers, combos, and festive deals

Shipping charges will be shown clearly at checkout.

⭐ 4. Incorrect Address / Failed Delivery

If delivery fails due to:

✔ Incorrect or incomplete address

✔ Wrong phone number

✔ No one available at the location

The courier will make multiple attempts.
If unsuccessful, the parcel returns to us (RTO).
Reshipping charges may apply.

⭐ 5. Damaged / Tampered Packages

We take packaging seriously, but if your order arrives damaged:

✔ Record a full unboxing video

✔ Contact us within 24 hours

✔ We’ll review and send a replacement for eligible cases

Customer happiness comes first ❤️

⭐ 6. Cash on Delivery (COD)

✔ Available on select products

✔ COD verification may add 1 extra processing day

✔ A small COD handling fee may apply

⭐ 7. International Shipping

International shipping is currently not available.
We ship only within India.

⭐ 8. COVID/Local Restrictions

Unexpected restrictions or courier limitations may cause unavoidable delays.
We keep customers informed wherever possible.

❤️ Need Help?

📩 Email: support@cupidscart25@gmail.com
📱 Instagram DM: @cupidscart.in

We’re always here to ensure your gift reaches your loved one safely and on time. 💝