SHIPPING POLICY
At Cupid’s Cart, we know gifting is emotional and time-sensitive.
We ensure fast, reliable, and safe delivery across India so your surprises reach on time.
⭐ 1. Processing Time
✔ Orders are processed within 24–48 hours
✔ Orders placed after 5 PM are processed the next working day
✔ Processing includes quality check, premium packaging, and courier handover
During peak seasons (Valentine’s Week, Christmas, Festivals), processing may extend by 1–2 days.
⭐ 2. Delivery Time
Average delivery timelines across India:
✔ Metro Cities: 2–4 working days
✔ Tier 2 & 3 Cities: 3–6 working days
✔ Remote Locations: 5–8 working days
Delays may occur due to weather, courier load, or state-level restrictions.
⭐ 3. Shipping Charges
✔ Standard Shipping: ₹49–₹99 (varies by product & location)
✔ Free Shipping: Available on selected offers, combos, and festive deals
Shipping charges will be shown clearly at checkout.
⭐ 4. Incorrect Address / Failed Delivery
If delivery fails due to:
✔ Incorrect or incomplete address
✔ Wrong phone number
✔ No one available at the location
The courier will make multiple attempts.
If unsuccessful, the parcel returns to us (RTO).
Reshipping charges may apply.
⭐ 5. Damaged / Tampered Packages
We take packaging seriously, but if your order arrives damaged:
✔ Record a full unboxing video
✔ Contact us within 24 hours
✔ We’ll review and send a replacement for eligible cases
Customer happiness comes first ❤️
⭐ 6. Cash on Delivery (COD)
✔ Available on select products
✔ COD verification may add 1 extra processing day
✔ A small COD handling fee may apply
⭐ 7. International Shipping
International shipping is currently not available.
We ship only within India.
⭐ 8. COVID/Local Restrictions
Unexpected restrictions or courier limitations may cause unavoidable delays.
We keep customers informed wherever possible.
❤️ Need Help?
📩 Email: support@cupidscart25@gmail.com
📱 Instagram DM: @cupidscart.in
We’re always here to ensure your gift reaches your loved one safely and on time. 💝