SHIPPING POLICY

Last updated: August 17, 2026

At Cupid’s Cart, we work to make sure your order reaches you safely and as quickly as possible. This Shipping Policy explains how we process and deliver orders placed through our website.

1. Order Processing

Orders are generally processed within 1–3 business days after successful order confirmation.

Processing time may take longer during weekends, public holidays, sales, promotional periods, or periods of high order volume.

Once your order has been processed and shipped, you will receive available shipping or tracking information.

2. Delivery Time

Estimated delivery time is generally 3–7 business days after the order has been shipped.

Delivery times may vary depending on your location, courier availability, weather conditions, holidays, or other circumstances beyond our control.

Remote or difficult-to-service locations may require additional delivery time.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Any free shipping offers will be subject to the conditions mentioned on our website or promotional offer.

4. Shipping Locations

Cupid’s Cart currently delivers to serviceable locations within India.

Delivery availability may depend on the courier service and the address provided during checkout.

5. Order Tracking

Where tracking is available, you may receive a tracking number or tracking link after your order has been shipped.

You can use the tracking information to check the current status of your shipment.

Tracking information may take some time to update after the courier receives the package.

6. Delayed Deliveries

Although we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to:

Courier or logistics delays

Weather conditions

Public holidays

High order volumes

Incorrect or incomplete address information

Remote delivery locations

Unexpected operational circumstances

If your order is delayed, please contact us and we will assist you with the available information.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

Cupid’s Cart is not responsible for delivery failures caused by incorrect or incomplete information provided by the customer.

If an order needs to be reshipped because of incorrect information provided by the customer, additional shipping charges may apply.

8. Failed Delivery Attempts

If the courier attempts delivery and is unable to deliver the package because the customer is unavailable, the address is incorrect, or the delivery is refused, the courier may make additional delivery attempts or return the package to the sender.

If the package is returned to Cupid’s Cart due to customer-related reasons, additional shipping charges may apply for reshipment.

9. Cash on Delivery

Cash on Delivery may be available for selected products and serviceable locations.

COD availability is determined during checkout and may depend on the delivery location and courier service.

Customers placing COD orders are expected to accept the order upon delivery.

10. Damaged Packages

If your package appears damaged or opened when delivered, please take photographs or videos of the package before opening it, where possible.

If the product inside is damaged, please contact us within 48 hours of delivery and provide the required photographs or videos.

Please refer to our Return & Replacement Policy for more information.

11. Contact Us

If you have any questions regarding shipping or delivery, please contact us.

Cupid’s Cart

Email: cupidscart25@gmail.com

We’ll do our best to help you with your order and delivery.

Cupid’s Cart — From ordinary to extraordinary.